Exciting job openings are available at Startek, and here's your chance to become part of our vibrant team.
Job Responsibilities:
- Attentively listen to customers' concerns, issues, and questions.
- Maintain a positive demeanor and respond calmly to customer complaints.
- Compile customer reports by collating data acquired during customer interactions.
- Skillfully address customer concerns and provide the best possible answers to their questions.
- If necessary, direct issues and questions to managers.
- Captivate potential customers by addressing inquiries about products and services and offering information about additional offerings.
- Ensure customer satisfaction and deliver professional support.
